Are you a hotel group that knows how to wow your customers and build great relationships with agents and clients? Can you demonstrate collaboration across the group to improve your service offering or demonstrate ROI for your customers?
- Hotel Groups can be UK or International, however, examples of excellence must only come from UK hotels
- Hotel groups need to have a minimum of 5 hotels in their portfolio
- Hotels demonstrates a high level of customer service and positive relationships with event planners, venue finding & MICE agents and delegates 33.3%
- Hotel/Venue clearly demonstrates collaboration across the group to improve the customer experience, booking process and pricing options for clients 33.3%
- Hotel/Venue can demonstrate quality, technology capabilities, comfort and décor that increase ROI for its B2B clients 33.3%